Oferty pracy

of working.</p><p></p><p>Our <a href="https://www.ironmountain.com/about-us/values" target="_blank">Cores Value</a><a href="https://www.ironmountain.com/about-us/values" target="_blank">s</a> and <a href="https://www.ironmountain.com/-/media/files/Utility/Legal/Code-of-ethics/Code-of-Ethics.pdf?la=en" target="_blank">Code of Ethics</a> are our north star
ending an email to <a href="mailto:accommodationrequest@ironmountain.com" target="_blank">accommodationrequest@ironmountain.com</a> . See the Supplemen
y Policy Statement, <a href="https://www.dol.gov/agencies/ofccp/posters">CLICK HERE</a><br><br><strong>Requisition:</strong> J00

Job Information

Iron Mountain Key Account Manager, Global Industries in Warsaw, Poland

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.

Job Title:

Key Account Manager, Global Industries

Global Industries: The Global Industries (GI) program encompasses a select group of customers that we want to make a strategic investment in to enhance our existing relationship, while partnering with them where we can further expand our partnership. Our objective is to harness our industry insight and organizational strengths to help solve our premier customers’ most complex problems.

The Key Account Manager, Global Industries (GAR) is responsible for supporting the Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain’s Global Industries Accounts. The ideal candidate will possess both a sales and operational background that enables them to successfully build and maintain relationships, advise customers, develop innovative programs, and expand across new business units on a global scale.

What you will do

Support the GI team to drive business, customer loyalty, and retention, on a global and/or local in-country scale(depending on scope of role)

Collaborate in the development and execution of Global Account strategies

Identify and uncover new opportunities through established relationships

Build and maintain strong relationships with customer key contact

Lead recurring calls to keep customers informed of key items/issues

Identify and support new opportunities (cross-sell and upsell); RFPs, SOWs, etc.

Update and maintain customer and prospect information, keep informed of innovative new products, competitive landscape and trends

Lead operational and account support activities to include; changes in customer service, inventory transfers, billing and invoicing, issue resolutions, incidents, etc.

Assists with contract negotiations, and operations

Update and maintain customer and prospect information, keep informed of innovative new products, competitive landscape and trends

Understand customer needs and requirements, lead and oversee small to medium sized projects

What you will bring

Bachelor’s Degree or equivalent experience

Hands-on experience in managing large, complex customer relationships

Experience working with customers on a global level

Strong customer service & engagement experience

Strong phone presence and comfortable initiating conversations

Self-starter and proactive problem solver

Ability to work in a dynamic fast-paced environment

Team Player

Travel - up to 20%

Ability to speak English and Polish fluently

What we offer

A competitive basic salary + bonus

Remote job opportunity

Local benefits scheme

A defined and achievable career path

Be part of an ever evolving global organisation focused on transformation and innovation.

A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.

Global connectivity to learn from 26,000+ teammates across 52 countries.

Be part of a winning team who embrace diversity, inclusion, and our differences.

#LI-remote

Category: gja_Sales

Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.

Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0045974X

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